Program Manager - Muskoka Woods, Rosseau, ON

Program Manager - Muskoka Woods, Rosseau, ON (Posted: 3/16/2019; Closing: 5/8/2019)

Company Description:
Muskoka Woods is a Christian youth development organization that welcomes everyone to an experience for a lifetime. Located on the shores of beautiful Lake Rosseau, we specialize in summer camp, school trips, group retreats and leadership development for all ages. We exist to inspire youth to shape their world.

Job Title: Arts & Athletics Program Manager
Reports To: Director of Schools & Groups
Employment Status: Full Time 
Location: at our Resort in Rosseau, ON

Job Purpose: 
This position leads, manages and is accountable for all activity development, activity facilities and purchasing for all year round Arts & Athletic department areas. The Arts & Athletic Program Manager is responsible for the delivery of all activity offerings and providing unmatched developmental experiences through activity offerings. 

Key Areas of Responsibility: 

Arts & Athletic Operations (35 percent) 
Accountable for managing guest safety for all Arts & Athletic areas
Ensure programs follow OPHEA, and MW Standard Operation Procedures 
Responsible for all set up & tear down that happens over every season 
Responsible for all equipment inventory management 
Facilitate activities as required 

Arts & Athletic Program Development (30 percent) 
Benchmark Muskoka Woods’ current programs and make recommendations 
Incorporate directives of SIGNATURE Experience to all athletic areas 
Adapt current programs and develops new programs to add value to guests
Responsible for the selection and maintaining of all activity offerings for the Schools & Groups season 
Plan and improve activity scheduling and lesson planning Assist Director of Schools & Groups in brainstorming, planning, and implementing of programming across all aspects of camp

Customer Service (20 percent) 
Responsible for teacher and guest survey follow-up throughout the year 
Executing the absolute best experience for our group leaders 
Assisting seasonal CORE members with guest related issues that arise 
Executing guest requests in professional and timely manner
Teaching seasonal staff how to interact with guests and group leaders 

Staff Hiring, Management & Development (10 percent) 
Alongside the Director of Schools & Groups, responsible for interviewing and hiring Program Core Staff 
Participate and implement quarterly Staff Development Weeks 
Responsible for department specific training with Program Core 
Plan and implement meetings with team and individuals ensuring growth rings are completed in a timely manner. 
Work alongside and coach as required. 
Participate in community events and initiatives as required (i.e. Cadence, one on ones, social gatherings)
Liaise with other departments about program needs and concerns 

Other (5 percent)
Work cross departmentally (Summer, Leadership Studio) as required 
Participate in meetings as needed
Participate in corporate events including Town Hall, Leadership Meetings and Annual Retreat
Personal and professional development

Qualifications and Experience required:
University/College degree in either Education, Kinesiology, Recreation & Leisure or the equivalent
Three to five years of year round camp experience or the equivalent in working with children and youth.
Ropes Course certification and experience as asset.

Skills and Attributes required:
Personal values that match Muskoka Woods’ Core Values and Core Leaves
Passion for youth ministry, leadership development and outdoor recreation.
Proven ability in planning, organizing and implementation
Excellent interpersonal skills.
Excellent oral and written communication skills
Ability to handle multiple high priority tasks.
High energy and positive attitude.
Ability to initiate independently as well as work effectively on a team.

Essential Functions Required:
Ability to lift and move 10 to 40 lbs
Able to stand, walk and work for 6 to 8 hours
Ability to communicate both written and verbal with staff and guests

*Please note that this position is located at the Resort in Rosseau, Ontario and requires the employee to live on property. Compensation consists of a salary, benefits, plus accommodation is provided. 

Please forward all cover letters and resumes to
Thank you for your interest in Muskoka Woods!!